BE Chapter 2 Review 2

A diverse workforce can help employers better meet the needs of growing global markets and an increasingly diverse U.S. population.

• True

• False

Seeing and valuing the contributions of everyone in a workplace and treating everyone fairly is called prejudice.

• True

• False

Predictions indicate that the U.S. workforce will become more diverse.

• True

• False

Globalization has no affect on the workforce.

• True

• False

Language is a common communication barrier.

• True

• False

The body language of the sender has little effect on communication.

• True

• False

The amount of personal space with which people are comfortable varies depending on individual preference and cultural background.

• True

• False

Customs and etiquette are the same in most countries and cultures.

• True

• False

Not being offended easily is one of the most important aspects of having a professional attitude.

• True

• False

Cross-cultural communication occurs when people from different cultures share messages verbally, nonverbally, or in writing.

• True

• False