Accommodation Terms
Quiz
•
Other
•
Professional Development
•
Practice Problem
•
Hard
Lynnette Northey-Bossert
Used 3+ times
FREE Resource
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11 questions
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1.
FILL IN THE BLANK QUESTION
20 sec • 1 pt
Greeting and registering of guests, dispensing
of room keys
2.
FILL IN THE BLANK QUESTION
20 sec • 1 pt
Organise guests departure, settling the
account, handing back of keys
3.
FILL IN THE BLANK QUESTION
20 sec • 1 pt
Change to a higher-class room, usually
without charge
4.
FILL IN THE BLANK QUESTION
20 sec • 1 pt
The hotel is fully booked
5.
FILL IN THE BLANK QUESTION
20 sec • 1 pt
A guest who does not arrive
6.
FILL IN THE BLANK QUESTION
20 sec • 1 pt
A guest who arrives who doesn’t have a
reservation
7.
FILL IN THE BLANK QUESTION
20 sec • 1 pt
To move a guest to another hotel because the
hotel is overbooked
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