W1- EFFECTIVE COMMUNICATION IN THE WORKPLACE

Any communication made between two or more persons through the use of facial expressions, hand movements, body language, postures, and gestures is called ________________________.

• Verbal Communication

• Non-Verbal Communication

• Written Communication

• Effective Communication

Mrs. Reyes talked to her manager she said, “Sir, is it okey that we call our first client, Mrs. Cruz for her reservation? and her boss only wave his hand, meaning it’s okey. What mode of communication demonstrated by Mrs. Reyes boss?

• Verbal Communication

• Non-Verbal Communication

• Written Communication

• Effective Communication

The following are the advantage or benefits of good communication, EXCEPT:

• Follow set of examples

• Solve problems

• Diminish profit

• Work as part of the team

What is the best definition of effective communication?

• Creates collaboration among workers

• Enables workers show their respect to their manager

• Achieves a certain details on goals and objectives

• Enables worker and supervisors to work together efficiently.

What is the best reason why people need to know good written communication?

• Being able to clearly express oneself in writing

• Less talks, less mistakes

• Demonstrate the arts of writing through penmanship.

• Increase the number of deals and good negotiation aspects.

Nodding as a yes is _______________.

• Verbal communication

• Non-verbal communication

• Written communication

emails

• Verbal

• Non-verbal

• Written

Oral interview

• Verbal

• Non-verbal

• Written

Eye contact

• Verbal

• Non-verbal

• Written

Symbols

• Verbal

• Non-verbal

• Written