Messaging

Messaging

Professional Development

10 Qs

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Messaging

Messaging

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Quiz

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Professional Development

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10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following statements is true for messaging topic?

The root issue is often related to a connection of the device to the internet.

There is no way to know if the user is connected to the internet.

Only Android users can send messages to people using the same platform.

Whatsapp charges a monthly fee for sending/receiving messages.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When looking at the DBI info on a ticket in the messaging topic, which of the following are important to solve the ticket?

Status, online since, device, last registration.

Status, online since, device, user notes.

Connection, free space built-in, socket conn, version.

Connection, free space built-in, socket conn, tracker.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Whatsapp send messages through....

Wifi

gprs, lte

2g, 3g, 4g, 5g.

All of the above

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When a user says he/she sees the message "waiting for this message. This may take a while" is because.

End-to-end encryption

Your phone or his/her phone needs to come online

Typically occurs when the other person just reinstalled whatsapp

All of the above.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When a user sees a double arrow icon and the message “Forwarded manytimes" it means

Message contains a file size too big.

Message was sent to a group

Message contains adult content and should route to TnS.

Message was forwarded at least five times from its original sender

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following issues belong to messaging?

How to mute/unmute a group

How to unarchive a chat

How to mute/unmute notifications

How to send/receive media files

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

True or false: Two BLUE check marks means the recipient has read your message.

True

False

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