Select the job title of the HIGHEST position within the typical ICT department.

• ICT Manager

• Database Administrator

• Network Administrator

• Operations Manager

Select ALL possible answers. The System Development Manager, in a typical ICT department, directly oversees the operations of the:

• Systems Analyst

• Programmer

• Computer Technician

• Data Entry Operator

Select ALL possible correct answers. In a typical ICT department, the Operations Manager directly oversees the operations of the:

• Computer Technician

• Data Entry Operator

• File Librarian

• Programmer

Select ALL individuals that are theoretically at the same level within the typical ICT department:

• Database Administrator

• Network Administrator

• ICT Manager

• Systems Analyst

Select the correct response to fill in the blank. The ________ is responsible for managing, planning, coordinating and staffing the ICT department.

• ICT Manager

• Database Administrator

• Data Entry Operator

• File Librarian

The ICT Manager does NOT need many years of work experience in order to run the ICT department.

• True

• False

Select ALL possible answers. Hackers are trying to invade your computer network in order to steal valuable customer information from your database.

Select the persons that must be informed immediately so that they can stop the hackers:

• Network Administrator

• Database Administrator

• Computer Technician

• Data Entry Operator

Select the job title of the employee who is totally responsible for the management and administration of the company's database system.

• Database Administrator

• Network Administrator

• File Librarian

• Systems Analyst

Select ALL correct answers. A worker was entering customer data onto the computer and the computer broke down and then another worker had to be called, to fix the computer.

Select the job titles of the two directly affected workers:

• Computer Technician

• Data Entry Operator

• Programmer

• File Librarian

Suddenly the School's Internet access breaks down and classes are affected adversely.

Select the individual that should be informed immediately of this problem:

• Network Administrator

• Database Administrator

• Systems Development Manager

• Computer Technician