Listening skills

The difference between hearing and listening is,

• very small; the two processes amount to about the same thing

• hearing is mindful and intentional, but listening is effortless

• hearing is effortless, but listening is mindful and intentional

Attending a lecture requires,

• informational listening

• discriminative listening

• biased listening

• empathetic listening

Shenaya's teammate suddenly tells her friend that she wants to quit. Concerned, Shenaya asks her why and if there’s something she can do to help. Her teammate expresses her concerns while Shenaya listens patiently—without giving her advice.

This requires;

• Comprehensive listening

• Empathetic listening

• Critical listening

• Biased listening

Deciding who to vote for in the upcoming election requires;

• sympathetic listening

• discriminative listening

• empathetic listening

• critical listening

Watching news requires;

• comprehensive listening

• discriminative listening

• sympathetic listening

• biased listening

What is an example for psychological noise?

• Barking dogs

• Tight schedules

• Words from a foreign language

• Feeling ill

What noise does mispronunciation of words belong to?

• Physiological noise

• Psychological noise

• Semantic noise

• Physical noise

A person can only maintain attention for a ................ length of time.

• finite

• infinite

A biased listener to the speaker with an open mind.

• true

• false

Select all good listening practices;

• provide feedback

• ask questions

• interrupt the speaker if you have comments

• ask questions

• nod to show that you understand the subject matter