Human Services

In communication who is the sender?

• The person who hit "share"

• The mailman

• The person who transmits the message

• The communicator

The receiver is the person who ________a message.

When your body language does not consist with what you are saying.

• Bad gestures

• Mixed message

• Talk the talk, walk the walk

Communicators who freely express their thoughts, ideas, and feelings respectfully and allow others to do the same.

• Passive

• Aggressive

• Active

• Assertive

Reading a client's message is an example of what kind of communication.

Aggressive communicators

• Care about their audience

• Are the best type of communicators

• Are the easiest to understand

• Aim to hurt or put down others

People who are _________ accept the consequences of the decisions they make.

The first step of the decision making process is to define the problem. The second step is ____.

• Identify alternatives

• consider alternatives

• choose the best alternative

• take action

The acronym SMART for goal setting stands for...

• Specific Measurable Attainable Relevant Time-Oriented

• Specific Measurable Accountable Relevant Time-Oriented

• Space Men Are Really Timely

• Special Measures Attainable Reliable Time-Oriented

Non Human Resources include material items such as...

• Knowledge, time, energy

• Money, pets, cars

• Money, family members, friends

• Knowledge, people you know, time