MIDTERM EXAM MANAGING CHANGE

MIDTERM EXAM MANAGING CHANGE

1st Grade

10 Qs

quiz-placeholder

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MIDTERM EXAM MANAGING CHANGE

MIDTERM EXAM MANAGING CHANGE

Assessment

Quiz

Business

1st Grade

Practice Problem

Hard

Created by

juan guevara

Used 3+ times

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10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

1. Internal forces for change can come in response to _____.

changes in the external environment

employee morale

change in leadership within the organization

all of the above

2.

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

2.With the term “refreezing,” we imply that the new, desired state should be _____.

static with no movement

seldom monitored or adjusted, especially in the short run

reinforced with forces in place to prevent people and behaviors from reverting to the “old way” of doing things

the responsibility of top management in the organization

3.

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

3. According to Hitt, Black, and Porter, failure in implementing change typically happens during the “refreeze” phase because _____.

most employees still doubt that the change will bring about positive effects to the organization

managers fail to sufficiently monitor or reinforce the new behavior

managers typically fail to properly match employee skills and abilities to what is being changed

managers begin to express doubt in their ability to make the change

4.

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

4.The longer a given mental map has proven itself successful in the past, the more likely we are to _____.

hang on to it

realize a need for change

want others to follow our recommendations

be promoted into the managerial hierarchy

All of the above

5.

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

5.Most change efforts do NOT produce instant consequences because _____.

the positive consequences that would naturally reinforce the desired change do not happen immediately

most employees are not convinced right away that the change was needed in the first place

the process of improvement is naturally long, even if one persists in the new behavior and incrementally gets better at it

A and C

B and C

6.

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

6.Which two elements help people see the need for change?

contrast and competition

contrast and confrontation

confrontation and competition

none of the above

7.

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

7.Though people see that the old way is not working and that change is necessary, they may still fail to move. Which of the following is a means of overcoming the failure to move?

Educate people about the nature of the desired change.

Explain to people the anticipated benefits of making the change.

Reassure people if they have what it takes to make the change

All of the above may be means of overcoming the failure to move.

A and C

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