Formative 1 | Savvy Conversation | Level 2

Why do you need to know about Savvy Conversation?

• Not to build rapport and trust

• To know how to fight with your friends

• To retain a harmonious conversation.

How many principles to allow people make a conversation in appropiate manner?

• 2

• 5

• 6

• 7

CREDS stand for what?

STREET principle and CREDS criteria were developed by.....

• Sarah Alleys

• Steven John

• Sarah Harveys

Savvy conversation is allow you to talk with pople in appropiate manner, at the right time and the right way.

• True

• False

Fayyadh start talking to Thaqif with loud and high volume voice that make Thaqif feel scared and emotional.

Is it Fayyadh use the STREET principles?

• Yes

• No

What is the meaning of candid in CREDS criteria?

• Show your strongness to make people afraid with you.

• Be frank and truthful without being judgmental and aggressive.

• Create a two-way conversation to show that you are listening.

You must have the principle of thinking the impact and avoiding low-tolerance people. What is the principle?

• Safety

• Trust

• Exchange

• Truthful

Bakar got tempered when his friend response offends him. So he choose to use sensitive words to hurt his friend feeling. Is it good?

• No, he should DIRECTED his emoiton and not use SENSITIVE words.

• Yes, its good to response like that.

How do you feel if you at Uthman place? it is hurt right?

Tick either it has CREDS criteria or not

• Syafie being judgmental and aggressive.

• There is RESPECTFUL criteria.

• Syafie use SENSITIVE criteria in a good way.