Week 4 - BIS

(Part 1) The budgeting process within organisations provides several advantages in the execution of operations and business which include: (more than one answer)

• provides a framework through which estimations can be made as to future operations - in this regard it serves as a planning tool

• serves as a basis through which objectives can be linked to resources and communicated to members of the organisation

• estimates and projections can be used as a means to encourage certain expenditure types and behaviours on the part of management and employees generall

• all the above 

• different types of departments within organisations and different strata within the organisational hierarchy use different timeframes for budgets

(Part 1) In the case study on "An ERP system for the US trash haulage firm Waste Management". What went wrong?

• SAP didn't identify the correct business requirements

• It forgot to timely and accurately define its business requirements and didn't provide sufficient, knowledgeable, decision-empowered users and managers

• SAP ERP system failed.

• It was the employees who used the softwares fault.

(Part 2) List the 3 main approaches to funding Information Systems: 

• Chargeback

• ERP

• Allocation

• Capital

• Overhead

(Part 2) In the chargeback approach, the department becomes responsible for managing its own (a)  

(Part 2) One example where the allocation approach is used is in

• retail outlets

• sports grounds

• hotel chains

• coffee shops

• c

(Part 2) The overhead approach adopted in the funding of IS/IT is similar to approach is used throughout industry whereby the resource is treated as a

• resource for all

• application for all

• expense for one

• shared expense for all

(Part 3) What is a business case?

• overhead approach adopted in the funding of IS/IT i

• involves charging the Department who uses the resource, for use.

• is a document providing the justifications an explanation for the pursuit of business objectives, business opportunities

• A case where organisational units are directly built for use.

(Part 3) What to measure for a business case?

• Working Capital Turnover

• Cost per Employee

• Customer satisfaction measures

• Quality

• All the above

(Part 3) What is Total Cost of Ownership (TCO)?

• divides the project’s net benefits (benefits – costs) by the total costs

• recognizes the full life cycle costs of IT assets, design et

• measures risk of loss on a specific portfolio of financial assets

• cost of communications

(Part 3) What is Return on Investment (ROI)?

• divides the project’s net benefits (benefits – costs) by the total costs

• recognises the full life cycle costs of IT assets, design etc.

• measures risk of loss on a specific portfolio of financial assets

• cost of communications