Listening Skills

 If you feel tense while listening to someone, which of the following will help you be a better listener?

• a. Repeat to the speaker what he or she has said.

• b. Let the person know you are nervous so he or she can be gentler.

• c. Pretend to be confident and try to remember afterward what was said.

• d. None of the above

Which of the following statements is true?

• a. Listening is overrated.

• b. You can’t learn how to listen better.

• c. You are born with the ability to listen.

• d. None of the above

Which of the following is a characteristic of good listening?

• a. Hearing the words only and ignoring body language.

• b. Doing something else at the same time as listening in order to be more productive

• c. Being ready to jump in and talk as soon as the speaker is quiet

• d. Looking the speaker in the eye

 Which of the following do people spend the most time doing?

• a. Speaking

• b. Talking

• c. Listening

• d. Writing

A good listener will do which of the following?

• Take notes

• b. Pay attention

• c. Focus on details

• d. All of the above