Jobs in banking

Only university graduates get jobs in UK banks.

• True

• False

Some other companies offer the same services as banks.

• True

• False

University graduates become managers as soon as they join a bank.

• True

• False

Managers never leave the bank during working hours.

• True

• False

Working hours are usually 9 am to 5 pm.

• True

• False

the ability to talk to people clearly and explain things well

• customer service advisers

• administrative tasks

• communication skills

• telephone enquiries

banking for business customers rather than individual customers

• supervisors

• business customers

• branch managers

• corporate bankin

a way of deciding how well and how hard an employee works

• annual appraisal system

• pension schemes

• salary

• performance

a way of saving for the time when you are old and don’t work anymore

• annual appraisal system

• pension schemes

• salary

• performance

Customers visit call centres to talk to customer service advisers.

• True

• False