Business Letter

Your personal address should be at the top of the letter.

• True

• False

A business letter is a formal way of sending and receiving written information.

• True

• False

A letterhead should not have a company logo.

• True

• False

Should all letters have an attention line?

• Yes

• No

• Maybe

• Not sure

The salutation is the greeting of the letter. Which one below is the correct greeting?

• Dear Msr. Jones

• Dear Mrs. Jones

• Dear M. Jones

• Dear Mrss. Jones

The subject heading states the main issue of the letter.

• True

• False

The subject heading should be above the salutation.

• True

• False

The body of the letter expresses how the writer feels.

• True

• False

‘Yours sincerely’: used when the letter is addressed to a named person, for

example, Dear Mrs. Jones.

• True

• False

Principal or Sale Manager are two examples of a designation.

• True

• False