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Quiz Operations Management 1

Authored by harry purwoko

Business, Education

1st - 2nd Grade

Used 5+ times

Quiz Operations Management 1
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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

What makes service different to goods?

Has a shape

Not long lasting

Few role of user

Moveable

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

What is the example of physical transformation?

Healthiness

Entertainment

Communication

Manufacturing

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

What are the elements of Corporate Positioning?

Quality - Cost - Delivery

Physical - Communication - Entertainment

Marketing - Finance - Operations

People - Profit - Planet

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

What is one example of Cost of Achieving Good Quality (COGQ)?

Internal Failure Cost

Prevention Cost

External Failure Cost

Quality Cost

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

Which Quality Tools below that has a form of fishbone?

Process Flow Chart

Cause-and-Effect

Check Sheet

Histogram

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

Why is Perceptual Map so important in design products & service?

Knowing product positioning in the market

Knowing shape of product

Knowing selling price

Designing a promotion

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

What is one tool of review design?

Productivity

Quality management

Failure Mode & Effect Analysis

Break Even Point

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