Fundamentals of Hospitality

Customer Service is vital part of hospitality

• TRUE

• FALSE

The image will be part ___________ Tourism

• Religious

• Dark

• Adventure

• Agriculture

Identify the sub department of front office

• Reservation

• Reception

• Bell Desk

• Cashier

___________is a temporary movement of people to destinations outside of the place where they normally live and work and their activities during their stay at these destinations

• Travel

• Hospitality

• Tourism

• Vacation

"Someone who travels at least 80 km from his or her home for at least 24 hours, for business or leisure or other reasons” is called_____

• Tourist

• Customer

• Traveler

• Visitor

Tourism is primarily a __________industry

• production

• service

• distribution

• exciting

Full form for VISA is _______

• Visitors Intended to Stay Abroad

• Visitors Intended to Stay America

• Visitors Inbound to Stay Abroad

• Visitors Intention to Stay Abroad

A person who engages in tourism in his/her own country is called a

• Foreign tourist

• Domestic tourist

• Outbound tourist

• International tourist

Which is NOT a reason to travel:

• Leisure

• Shopping

• Freight

• Education

Which of the following is NOT part of hospitality?

• Hotels

• Hospitals

• Airlines

• Travel