Healthcare Communication

Effective communication requires

• approval skills

• protocol skills

• observation skills

• all of the above

Which of the following are nonverbal forms of communication?

• Facial expression

• Posture

• Tone of voice

• Touch

What is an example of a cultural barrier?

• Loud music plays as nurse talks to patient

• A pharmacy is not wheelchair accessible

• Deaf child struggles to form sentences

• Women doesn't make eye contact due to religion

Through ____, the sender learns that the receiver has understood the message as it was intended.

• observation

• listening

• feedback

• communication

Mrs. Lyon is 90 years old. She is a very active woman who likes to cook, read, play cards and take short walks with her walker. The long term care facility that would be best suited to meet her needs is a/an:

• nursing home

• skilled nursing facility

• assisted living center

• Alzheimer's unit

The doctor tells the patient that his diagnosis is rhinorrhea caused by rhinitis. The communication barrier in this scenario that may inhibit the patient from effectively receiving the message from the doctor is. ___.

• the message is not clear.

• the sender did not deliver the message in a concise manner.

• the receiver could not hear and receive the message.

• the message was interrupted.

Write the following in 24-hour time. Use NUMBERS ONLY in your answer.

12:00 PM

What are S.O.A.P. notes?

• notes for others in healthcare to read
• notes for your mama
• notes for the patient to review
• notes for the public to review once posted online

LONG TERM GOALS would go under what category?

• S

• O

• A

• P

Tags

NGSS.MS-ETS1-1

VITAL SIGNS would go under what category?

• S

• O

• A

• P

Tags

NGSS.HS-LS1-3