TELEPHONE CONVERSATIONS

"Greentree Financial Services. How may I ______ your call?

• connect

• direct

• hold

Tags

CCSS.RI.11-12.4

CCSS.RI.7.4

CCSS.RI.8.4

CCSS.RI.9-10.4

CCSS.RI.9-10.4

"I'm calling ___ a problem with a product I bought yesterday."

• about

• to

• with

Tags

CCSS.L.1.1I

CCSS.L.K.1E

"I'm sorry, John's not in his office right now. Would you like to _____ a message?"

• give

• have

• leave

Tags

CCSS.L.1.6

CCSS.L.3.6

"May I speak with Mrs. Black?" Yes, of course. Please ___."

• hang

• hold

• pause

Tags

CCSS.L.4.1C

CCSS.L.9-10.1B

"I'm sorry, the director has _____ for the day. You can call back in the morning."

• left

• out

• went

Tags

CCSS.L.4.1C

CCSS.L.9-10.1B

"_________, I should get going. Talk to you later."

• Although (aunque)

• Anyway (bueno)

• However (de cualquier manera, forma)

Tags

CCSS.L.1.6

CCSS.L.5.6

"I'm calling _____ find out more about your English courses."

• about

• for

• to

Tags

CCSS.L.1.1I

CCSS.L.K.1E

"I'll get in ___________ later this week."

• back

• care

• touch

Tags

CCSS.L.1.1I

CCSS.L.K.1E

"How's it going?"

• Great

• Nothing much

• Take care!

Tags

CCSS.L.1.6

CCSS.L.3.6

"Hey Bob, is Karen ________?"

• here

• present

• there

Tags

CCSS.L.3.1A