TELEPHONE CONVERSATIONS

"Greentree Financial Services. How may I ______ your call?

• connect

• direct

• hold

"I'm calling ___ a problem with a product I bought yesterday."

• about

• to

• with

"I'm sorry, John's not in his office right now. Would you like to _____ a message?"

• give

• have

• leave

"May I speak with Mrs. Black?" Yes, of course. Please ___."

• hang

• hold

• pause

"I'm sorry, the director has _____ for the day. You can call back in the morning."

• left

• out

• went

"_________, I should get going. Talk to you later."

• Although (aunque)

• Anyway (bueno)

• However (de cualquier manera, forma)

"I'm calling _____ find out more about your English courses."

• about

• for

• to

"I'll get in ___________ later this week."

• back

• care

• touch

"How's it going?"

• Great

• Nothing much

• Take care!

"Hey Bob, is Karen ________?"

• here

• present

• there