Do's and Do not's - Customer service

Do's and Do not's - Customer service

10th Grade

10 Qs

quiz-placeholder

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Do's and Do not's - Customer service

Do's and Do not's - Customer service

Assessment

Quiz

Business

10th Grade

Easy

Created by

Sara Naeem

Used 6+ times

FREE Resource

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • Ungraded

With customers-----

Be polite 

Be right

2.

MULTIPLE CHOICE QUESTION

30 sec • Ungraded

Staff dressing is ------

Not important 

Very important

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Using polite words is important.

True

False

4.

MULTIPLE CHOICE QUESTION

30 sec • Ungraded

Greet with ___________

Low voice

Loud and clear voice

Very loud voice

5.

MULTIPLE CHOICE QUESTION

30 sec • Ungraded

In Emirati culture we always offer ____________ to guests.

nothing

dates

dates and Gehwa

orange juice

6.

MULTIPLE CHOICE QUESTION

30 sec • Ungraded

When listening to a guest:

Use your phone

Make eye contact

7.

MULTIPLE CHOICE QUESTION

30 sec • Ungraded

When talking to guests

Ask personal questions

Ask general questions

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