
G170-Unit 23-Quiz 2
Authored by asiya afshan
Business
Professional Development
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20 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
_________is a process that involves seeking the opinions of those involved in the work process.
budgetary targets
Feedback
customer effort
Scheduling
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Feedback on your performance can come from many sources such as:
Feedback from clients
Feedback from supervisors
Feedback from colleagues
All of the above
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Your innovative idea will be evaluated from following perspective:
The Customer: will they like it?
The Business Model: will it be profitable for us?
The Risk: what if it’s a failure? What if it’s a huge success?
All of the above.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Feedback must:
focus on behavior rather than the person.
focus on people, not behaviors
focus on appearance.
All of the above
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Creativity occurs when an organization
Encourages exploration
Discourages exploration
Stop exploration
None of the above
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
To get ideas generated and change encouraged, successful organizations need to look at:
Developing an acceptance of change
Encouraging new ideas.
Accepting failure as a way to success
All of the above.
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Some of the major forces for change within an organisation:
Technology
Environment
Customer needs
All of the above
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