Review Quiz - Values 8- 21

You can expect any other person to think, and act, and feel exactly the same way that you do.

• TRUE

• FALSE

Whenever someone is relaying his/her sadness to you, it helps to mirror the same sadness through your movements and facial expressions.

• TRUE

• FALSE

If you paraphrase or restate what your friend is saying during the natural pauses in his/her speech, you don't assure him/her that you are listening.

• TRUE

• FALSE

By providing a brief summary of his/her statements, you demonstrate that you have heard what he/she has said to the point of processing to produce your own synthesis without understanding it.

• TRUE

• FALSE

If you do not understand what your friend “saying, you can simply ask him/her to clarify.

• TRUE

• FALSE

Everything becomes a little different as soon as it is spoken out loud.

• TRUE

• FALSE

When people have conflicts, disagreements, and arguments, it is usually not based on various levels of miscommunication.

• TRUE

• FALSE

Whatever it is that you feel bad about, as long as you communicate it with another person who actively listens to what you are saying and clearly states what he/she is thinking and feeling, then every problem, big or small, can't be resolved.

• TRUE

• FALSE

Communication works for those who work at it.

• TRUE

• FALSE

You know that you are listening to someone when you can actually repeat what that other person has said.

• TRUE

• FALSE