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Alexa Ramirez- Chapter 7:Housekeeping

Authored by Jessica Dilullo

Other

10th - 12th Grade

25 Questions

Alexa Ramirez- Chapter 7:Housekeeping
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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which is the largest department in a hotel?

Housekeeping

Engineering

Houseperson

The Front Office

2.

OPEN ENDED QUESTION

3 mins • Ungraded

What is the job of an inspector?

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3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are amenities?

services or items offered to guests or placed in guest rooms for convenience and comfort at no extra cost

Staff who clean hallways, receive deliveries, and restock closets

the desired outcome after a specific task has been completed

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The size of a hotel affects the responsibilities of different positions?

True

False

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is NOT a role of the executive housekeeper?

Ensuring staff safety

Labor management

Providing guest service recovery

Collaborating with the front office

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is a NON-recyclable item?

Towels

Soaps

Water bottles

Glass

7.

OPEN ENDED QUESTION

3 mins • Ungraded

In your own words what is a productivity standard? (keep it simple)

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OFF

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