Review Day 1

Customers will be able to see the change shipping speed...

• Within the shopping bag

• On the item's description

• at checkout

• In their profiles

How much must a customer pay for a next delivery date?

• 7.95

• 15.00

• 5.95

• 25.00

Will customers see all addresses saved in their accounts once at checkout?

• Yes, they will.

• No, they will not.

How can a customer sign up for special events´ e-mails?

• Their profiles/purchases

• Their profile/Nordy Club Rewards

• Their profile/Payment Method.

• Their profile/ E-mail & Mail Preferences.

How can an employee get the 20% off on a purcahse?

• By typing word Discount at checkout

• By typing word employee on gift card section at checkout

• By typing word employee on promotions + employee ID

• By sigining in on their employee account.

How do we know an item is returnable?

Which payment method is not accepted by Nordstrom Rack?

• JCB

• American Express

• Nordstrom Credit card

• Gift Certificates

Can a customer use more than 1 credid card at checkout?

• Yes, they can.

• No, they cannot.

Explain one of the troubleshooting steps we can try with a customer.

Explain return time frame and refund time frame as well, with your onw words.