Managers must understand no plan is perfect but should grow and change to meet new conditions.

• True

• False

The mission is the basis for the strategic level of goals and plans, which in turn shapes the tactical and operational levels.

• True

• False

In order for goals to be effective, they should be challenging but realistic.

• True

• False

Goals should be easy so that employees feel motivated.

• True

• False

Prevention and preparation are the two stages of crisis management.

• True

• False

A desired future state that an organization attempts to realize is known as a(n) _______.

• plan

• vision statement.

• goal

• mission statement

• idea

Of the strategic management functions, which of these is considered the most fundamental?

• Executing

• Analyzing

• Controlling

• Planning

• Leading

_______ is primarily responsible for strategic goals/plans.

• Middle management

• Board of directors

• Consultants

• Top management

• Lower management

Which of these is described by mission statements?

• Corporate values

• Product quality

• Location of facilities

• All of these choices

• None of these choices

At the top of the goal hierarchy is ________.

• strategic goals.

• tactical goals.

• operational goals.

• a mission.

• employee goals.