AE / EA

When processing a case, we have to update the Opened for and Subject Person as AE Applicant.

• True

• False

If it is a professional position, how do they schedule an interview?

• They will be automatically scheduled for an interview right after completing the application.

• They can't schedule an interview online. A local HR will contact the applicant if selected.

• They have to check our website if there are available appointments regularly.

What would be our resolution if the applicant needs to update their address/phone number or location and was already done with the interview state?

• Forward to local HR

• Provide instruction on how to update information on our website

• We may update their information on our end

See the sample below, observe if proper email etiquette was followed.

DearJuan ,

You can log on to www.UPSers.com and search for keywords regarding career opportunities. You can also view internal job opportunities following this path:

-Select the HR & Benefits tab Select H.R. Service Center from the list in the lower right column Select Work-Life Select Workforce Planning for content related to job opportunities

-Or you can see your Geo-Services Full-time Supervisor for information on the internal Career Opportunities process.

Jhanine M.

UPS H.R. Service Center

• Correct

• Incorrect

True or False. We do not accommodate educational assistance (EA) calls, hence we will just transfer them to Edcor.

• True

• False

• Sometimes