Chapter 5 Introduction to Business

Effective communication happens when one transmits relevant meaning to one's audience.

• True

• False

Texting is an example of a communication channel with high channel richness

• True

• False

In the context of communication, taking notes helps one concentrate and listen better.

• True

• False

For making an effective business presentation, one should:

• ignore any questions asked in the middle of the presentation.

• field questions at the beginning of the presentation.

• use clear transitions as one moves from point to point.

• not waste time on citing specific data.

Uncomfortable chairs at a conference can create a(n) _____ to communication.

• physical barrier

• perceptual barrier

• body language barrier

• organizational barrier

An advantage of Google Presentation software is that it is invulnerable to hackers.

• True

• False

__________in communication can range from a document that looks like a wall of type to a room that's freezing cold

• physical barrier

• perceptual barrier

• body language barrier

• organizational barrier

If you receive unwanted questions in the middle of your presentation, you should remind the questioner that there will be time for questions at the end

• True

• False

Which of the following statements is true of effective business communication?

• The communication is most effective when a speaker is able to extensively use jargon in his speech.

• The communication is most effective when a speaker is able to extensively use special effects and sounds in the presentation.

• The communication should be static and one way.

• The speaker should seek and understand feedback from the speaker's audience.

The term _____ refers to any interference that causes the message you send to be different from the message your audience understands.

• deflate

• noise

• clone

• help