Management

Interpersonal skills

• collaborative efforts of people to accomplish common objectives

• a commitment to the value of work and purposeful activity

• the ability to motivate individuals and groups to accomplish important goals

• Skills that promote relationships with other people; soft skills

Interpersonal skills can also be called SOFT SKILLS

• True

• False

a person whose thoughts and interests are directed inward

• Introvert

• Extrovert

• Communication

• Leadership

Extrovert

• Skills that promote relationships with other people

• one who is outgoing

• a person whose thoughts and interests are directed inward

• feelings, often influenced by our beliefs

collaborative efforts of people to accomplish common objectives

• teamwork

• leadership

• work ethic

• communication

Communication of information through body positions and gestures.

• body language

• communication

• introvert

• extrovert

Body language can also be called:

• Attitude

• Extrovert

• Non-verbal communication

• Verbal communication

How many functions of management do most managers carry out?

• Two
• Three
• Four
• One

Planning, organizing, leading, and controlling are the four __________ of management.

• Characteristics
• Functions
• Objectives

Which function of management involves reviewing the performance of employees?

• Organizing
• Planning
• Leading
• Controlling