WRITTEN COMMUNICATION

WHAT IS A MEMO?

• A SHORT MESSAGE

• TO COMMUNICATE OFFICIAL BUSINESS

• ONE-ON-ONE PERSONAL MESSAGE

• ALL THE ABOVE

THE ANSWER BELOW IS CORRECT ABOUT THE MEMO FORMAT, EXCEPT....

• DATE

• TO & FROM

• ADDRESS

• SUBJECT

WHAT IS PUBLICITY MATERIAL MEANING?

• PROMOTIONAL GIFTS,CATALOGUES AND PAMPHLET

• NEWSPAPER

• HIGHLIGHTS

• ALL ABOVE

WHAT IS THE MEANING ADVERTISEMENT?

• ENCOURAGE PEOPLE TO BUY THE PRODUCT

• SYMBOL OF WARNING

• A REMINDER TO PEOPLE

• A SYMBOL OF MARKETING

WHAT IS BUSINESS LETTER?

• A LETTER WHICH IS USED BY ORGANIZATION TO COMMUNICATE IN A PROFESSIONAL WAY WITH CUSTOMER,OTHER COMPANIES,ETC

• A LETTER WRITTEN FOR BUSINESS PURPOSE IS A BUSINESS LETTER

• A EFFECTIVE COMMUNICATION TOOL FOR EMPLOYEES,CLIENTS,CUSTOMERS AND TRADE ORGANIZATIONS

• A LETTER DESIGNED TO RECORD AND CONVEY INFORMATION TO READER

HOW MANY TYPES OF BUSINESS LETTER?

• 10

• 7

• 5

• 6

HOW TO WRITE BUSINESS LETTER?

• SENDER INFORMATION > DATE > RECIPIENT ADDRESS > THE SALUTATION > BODY > CLOSING

• RECIPIENT ADDRESS > SENDER INFORMATION > BODY > DATE > SALUTATION > CLOSING

• BODY > RECIPIENT ADDRESS > DATE > SENDER INFORMATION > SALUTATION

• DATE > SALUTATION > CLOSING

WHAT IS DEFINITION FOR NEWSLETTER?

• EFFECTIVE COMMUNICATION TOOL FOR EMPLOYEES,CLIENTS,CUSTOMERS AND TRADE ORGANIZATIONS

• DESIGNED TO CONVEY INFORMATION TO THE READER

• USE TO COMMUNICATE AN ANNOUNCEMENT OR NOTIFICATION

• USED BY ORGANIZATIONS TO COMMUNICATE IN A PROFESSIONAL WAY WITH CUSTOMERS,OTHER COMPANIES,CLIENTS AND SHAREHOLDERS

ENDING OF THE LETTER.EXAMPLE: SINCERELY YOURS,

• SALUTATION

• KEYED NAME

• COMPLIMENTARY CLOSE

• AUTOGRAPH

WHAT IS DEFINITION OF WRITTEN COMMUNICATION?

• IS AN IMPORTANT DOCUMENT TO SHOW SKILLS

• THE PROCESS OF CONVEYING A MESSAGE THROUGH THE WRITTEN SYMBOLS

• CAN INTERFERE WITH OR BLOCK THE MESSAGE YOU ARE TRYING TO SEND