PKT Wk 3 Day 5

Select all which are part of our Commerce Eligibility Requirements.

• Must comply with our policies.

• Must have 10,000 and above Instagram followers.

• Must be located in a supported market.

• Must represent your business and your domain.

True or False: Some businesses may be notified that additional information is necessary to prove ownership of your website domain when applying for Instagram Shopping.

• True. This is an important part in starting up with Instagram Shopping.

• False. The domain is irrelevant in this case.

Sara wants to switch the Catalog that's currently connected to her Facebook Page, however, she's unsure whether this is possible. How do we help her?

• Walk her through in navigating Commerce Manager and edit the Page and Catalog connection to switch.

• Inform Sara that only 1 Catalog can be connected to a Facebook Page and advise her that she may need to delete the existing one if she needs to use a different Catalog.

• Guide Sara to Commerce Manager Settings > Catalog > Catalog Name > Edit

• Ask Sara to go to Business Settings in Business Manager > Data Sources > Event Source Groups to manage her Catalogs

When checking UBD regarding an advertiser's IG Shopping Status, what does "Not Started" mean?

• This means that our Internal Team has not started reviewing their account just yet. We will ask them to wait and our Internal Team will get started soon.

• This means that they have not started tagging their products on Instagram.

• This means that they have not started advertising for their Instagram yet. Advise them to create at least one ad first.

• This means that the advertiser has not started their Instagram Onboarding Steps which they need to accomplish first to get their account enqueued for review.

_______ is a platform to manage your catalog and sales on Facebook and Instagram

What are the requirements in setting up a Facebook Shop?

Answer explanation

Facebook Page and a Business Manager w/ Admin access

What details do we need to gather when assisting clients regarding rejected Catalog products?

Answer explanation

Product ID/URL, Page ID/URL, number of rejected products, Catalog ID, screenshot of rejected product

For Account Health Rejected issues, we can submit an internal request for both Unmanaged and Managed clients.

• TRUE

• FALSE

_______ is a container that holds information about the items you want to advertise or sell across Facebook and Instagram. 

Sayra, a client located in India, could not update their legacy Page Shop to Shops. What could be the reason behind this?

• She doesn't have Manage Permission to the Catalog

• It's a technical glitch

• She doesn't know how to update the Shop

• India isn't currently supported for Facebook Shops