Entrepreneurship

nonverbal communication

• sending and receiving wordless messsages

• exchange of information using words

Receiver

• creates the message
• analyzes the message
• route of message
• changes the message

Source

• creates the message
• analyzes the message
• route of message
• changes the message

The message must be clear and concise

• True
• False

Communication is defined as: the exchange of information, feelings, thoughts, or ideas.

• True

• False

Communication involves the following elements:

• sender

• message

• receiver

• feedback

• all the above

Active listening involves:

• asking questions

• repeating back what the other person said

• making eye contact

• all the above

Effective communication involves:

• speaking

• listening

• facial expressions

• all the above

All are examples of  communicating non-verbally expect...

• Gestures
• Voice
• Posture
• Touch

Communication is always a ___ way process.

• one
• two
• three
• four