Breakdowns

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go down

• when something stops working

• when a computer systems stop working

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Failure

• when something stops working

• when a computer system stops working

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Fault

• a problem which stops something working

• a problem which stops something working as well as it should

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Defect

• a problem which stops something working as well as it shoud

• a problem which stops something working

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Damaged

• harm to something or somebody

• physical harm to somebody

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Injury

• a harm to something or somebody

• a physical harm to somebody

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Complaint

• when a problem is dealt with and fixed

• when someone says there is a problem with something

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Resolve

• when a problem is dealt and fixed

• when someone says there is a problem with something

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Refund

• when a company gives customers their money back

• when a company asks customers to bring a product back

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Recall

• when a company gives customers their money back

• when a company asks customers to bring a product back