What is Sales/Selling ?

• The face to face meeting with our prospect at the intention or buying level

• The exchange of Good or Services for an amount of money or its equivalent

• Any transaction in which money is exchanged for a good or service

• All answers are correct

There are the reasons why we buy any product, except ......

• To solves our problem or satisfy our Need

• To fulfil our want (product/service) more than the money its cost

• To spend our money

• To get Benefits or Need solutions

Salesperson don’t invent or create the Need. They make the latent Need obvious. How they do is .........

• Need

• Purchasing Skills

• Selling skills

• Demand

Products or services are solutions to someone’s ..........

• need

• wants

• desire

• problem

AIDAS is a sales technique which stands for....

• Attractive, Interest, Desire, Action, Satisfaction

• Attractive, Intensive, Desire, Action, Satisfaction

• Attention, Interest, Desire, Action, Satisfaction

• Attention, Intensive, Desire, Action, Satisfaction

FABV is a sales technique which stands for....

• Feature, Advantage, Benefit, Venture

• Feature, Advertising, Benefit, Variations

• Feature, Advantage, Benefit, Value added

• Feeling, Adventage, Benefit, Variations

Based upon the assumption that the prospect isn’t aware of the new technological & scientific developments

• Advantage Oriented Sellingf

• Benefit Oriented Selling

• Product Oriented Selling

• All answers are correct

A good salesperson must have competences such as ......, except....

• Honest/trustworthy

• Aggressive/Pushy

• Good Listener

• Empathizing

How to handling complaints ?

• Don't argue

• Restate problem

• Don't give time frame to resolution

• Let them know you care & that you’re involved

Here are the Common Sales Mistakes, except ....

• Forgetting to sell existing customers

• Not having a business card

• Not listening to the buyer

• Not asking for the order