Why is Emotional Intelligence Important?

What is emotional intelligence?

• A score derived from a set of standardised tests

• the ability to be aware of, control and express how one is feeing

• the ability to acquire and apply knowledge and skills

• to handle interpersonal relationships empathetically

What is empathy?

• The ability to understand and share the feelings of another.

• The capacity to place oneself in another's position.

• A self evaluation of one's behaviour and actions.

• The skill to empower someone who has low self esteem.

What is self awareness?

• Failure to understand personal feelings and the effects on daily actions.

• Being able to critically evaluate the strengths and weaknesses of others.

• Conscious knowledge of one's character, feelings and behaviours.

• The assumption that people feel a certain way about you.

In the context of emotional intelligence, motivation is described as...

What do social skills involve when using emotional intelligence?

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What is self regulation?

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Who developed the 5 components of emotional intelligence?

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Are individuals born with the innate ability to be emotional intelligent or do you feel that individuals develop emotional intelligence skills through life experience and training?

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Why is emotional intelligence important in healthcare?

• Improves person centred care.

• Develops interpersonal relationships between team members.

• Is a core element of compassionate and nurturing leadership when leading healthcare teams.

• Provides evidence based practice that informs policy and practice.

Draw a picture that you feel represents emotional intelligence in healthcare.