Let's Recall : CONTROLLING

Control is a process of __________ performance and taking corrective actions where necessary.

The third step of control process is____________

• establish standards

• compare performance against standards

• measure actual performance

• determine corrective actions

Concurrent control is also known as ___________

Conducting customers' satisfaction survey is an example of __________ control.

• feedforward

• concurrent

• steering

• feedback

The ability to adjust control methods due to changes in the work activities refers to___________

Conducting selection test in hiring new employees is an example of _____________ control.

• feedforward

• concurrent

• steering

• feedback

Control is needed when_________

• there is changes in organizational structure.

• there is an increase in number of employees.

• there is allocation of power and responsibilities to employees.

• All answers are correct.