S3 Business - end of unit

A franchise is a flexible path to owning your own business?

• True

• False

What were Frosty's last words?

• Frosty the snowman is a fairy tale they say

• And play just the same as you and me

• There must have been some magic in that old silk hat they found

• I'll be back again someday

You are the franchisee, which means you have to pay an agreed share of your profits to the franchiser, is this an....

• Advantage

• Disadvantage

Which one of these organisations operates in the private sector?

• NHS

• JD Sports

• Police Scotland

• Oxfam

What holiday movie sequel includes a cameo by Donald Trump?

• Santa Claus: The Movie 2

• Christmas 2

• Home Alone 2

• The Santa Clause 2

Which of the following is NOT a business objective??

• Improving market share

• Increasing sales

• Ensuring staff get tea breaks

• Maximizing profits

What percentage of people in the world celebrate Christmas?

• 57%

• 72%

• 64%

• 45%

If a business has poor CSR (corporate social responsibility) what will this result in (more than 1 answer)

• Bad reputation

• Poor brand image

• Reduced sales

• Lack of customer loyalty

Good customer service is essential because (more than 1 answer)?

• It improves the organisations reputation

• Increases customer loyalty

• Creates a UPS (unique selling point)

• Increases customer complaints

Organisations who are socially responsible may....

• Support their local foodbank

• Ensure they recycle wherever possible

• Concentrate all their efforts on making money

• Use sustainable methods in production