Email etiquette

What does "email etiquette" mean?

• rules for writing online papers

• proper way to reply to any messages online

• correct behavior for writing and answering email

• using texting instead of writing business letters

Why is email etiquette important?

• oral communication is increasing all the time

• with limited time, email can be used to ask questions

• it's not; texting and social media will take over the world

• emails are easy to use and they avoid misunderstandings

A subject line should...

• is not important, can be blank

• should be one word only

• should be descriptive and clear

• identify who the email is from

The _____ is the main part of the email message that contains text and images/attachments.

• body

• subject line

• closing

• paragraphs

A ____ should always begin the body of your email.

• formal closing

• signature

• subject

• salutation

When emailing a teacher ALWAYS include...

• at least three paragraphs

• emojis

• a descriptive subject line

• a compliment to the teacher

You can use ________ in semi-formal and informal emails.

• emojis

• contractions and abbreviations

• negative words

• all caps

Choose the most formal salutation.

• Dear Bob,

• Dear Lady or Gentleman,

• Hello there,

• Dear Mr. Smith,

How should you address a woman in an email?

• Dear Mrs. Brown,

• Dear Miss Brown,

• Dear Ms. Brown.

• Dear Mr. Brown,

Which is a good example of a semi-formal closing?

• Thank you and good bye,

• Best regards,

• Best wishes,

• All the best,