Chapter 31 On the Job

A valuable employee is one who intends to:

• use the position as a stepping-stone to a better job at a different salon

• stay in the same position as long as possible

• continue learning throughout his or her career

• focus only on what needs to be done today

​Which of the following is NOT a method of utilizing social media to promote your business?

• Offer special promotions through the salon's Twitter account.

• Suggest that clients perform a search for your salon on Google.

• Encourage clients to post a review of your salon on Yelp​.

• ​Offer information and beauty tips on the salon's Facebook page.

Which of the following is NOT a recommended strategy for getting the conversation started on retailing products?

• ​Be informed about the merits of using generic store brands

• ​Discuss the products you are using as you use them.

• ​Place the product in the client's hands when possible

• ​Inform the client of any promotions going on in the salon.

When selling salon products and services, you should:

• ​recommend the most expensive options

• ​assume that you are more knowledgeable than the client

• deliver your sales talk in a rapid, aggressive manner

• ​never misrepresent your products or services

​When you keep and follow a monthly budget, you do NOT:

• ​record your standard monthly expenses

• record your typical monthly income​

• significantly restrict your spending​

• ​make it possible to plan ahead for bigger expenses

​The best way to record your tips and additional income for tax purposes is to keep a _____ log.

• weekly

• daily

• bi-weekly

• monthly

Evaluations are commonly scheduled _____ days after hiring.

• 60

• 30

• 14

• ​90

Until you have at least _____ of servicing clients under your belt, you may not be able to make a living on straight commission compensation.​

• one year

• six months

• ​two years

• five years

When working on a straight commission basis, commissions can range anywhere from _____ percent, depending on multiple factors.

• ​40 to 80

• ​5 to 15

• ​10 to 25

• ​25 to 60

Which of the following people does NOT get overtime pay for working more than 40 hours per week?​

• ​salon manager

• ​hairstylist

• nail technician

• salon receptionist