AD BUS G140-141 -WQ15

These hazards play an effect on employees who work directly with machinery or on construction sites.

• Ergonomic hazards

• Physical hazards

• Biological hazards

• Safety hazards

It occur when the type of work, body positions, and working conditions put a strain on your body.

• Physical hazards

• Chemical hazards

• Body Hazard

• Ergonomic hazards

It is an exposure to harm or disease from working with animals, people, or infectious plant materials.

• Biological hazards

• Safety hazards

• Animal and Plants Hazard

• Environmental Hazard

When giving advice on business resources DO NOT :

• Be forceful

• Ask many questions

• Provide a disclaimer

• Observe their reactions carefully

Efficient and effective use of resources can:

• Make a project

• Break a project.

• Make or break a project

• None of the above

What is the most likely result of having no policy on intellectual property?

• Confusion and mistakes.

• Increased efficiency.

• Increased control.

• Loss of business opportunity.

Businesses need to give......to satisfy customers.

• Need

• Demand

• Wants

• Desire

What is a conflict resolution strategy?

• Being assertive.

• Being aggressive

• Getting angry.

• Getting annoyed.

What is the importance of planning for a negotiation?

• To ensure objections can be overcome.

• To ensure parameters are met.

• To prepare standard answers.

• To prepare leading questions.

Why are industry codes of conduct important when preparing for negotiation?

• To ensure acceptable standards are achieved.

• To ensure legislation is complied with.

• To ensure customer satisfaction.

• To ensure outcome benefits the organization.