Year End Quiz

Year End Quiz

5th Grade

11 Qs

quiz-placeholder

Similar activities

Maturity Quiz

Maturity Quiz

KG - 12th Grade

10 Qs

Telephony Datasheet

Telephony Datasheet

KG - University

10 Qs

Domain 2 Quiz

Domain 2 Quiz

KG - 12th Grade

15 Qs

Navy General Orders

Navy General Orders

KG - Professional Development

11 Qs

Econ Personal Finance 15

Econ Personal Finance 15

KG - University

15 Qs

Thinking of Uni

Thinking of Uni

4th Grade - University

14 Qs

Welcome to Boot Camp

Welcome to Boot Camp

KG - 12th Grade

15 Qs

E-ducation KKB Desember 2020

E-ducation KKB Desember 2020

1st - 12th Grade

10 Qs

Year End Quiz

Year End Quiz

Assessment

Quiz

Professional Development

5th Grade

Practice Problem

Hard

Created by

Mxolisi Zuma

Used 2+ times

FREE Resource

AI

Enhance your content in a minute

Add similar questions
Adjust reading levels
Convert to real-world scenario
Translate activity
More...

11 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

From January to date, what do you think is our average QA score?

Pass rate 75%

Pass rate 80%

Pass rate 88%

Pass rate 90%

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

From January to date, what do you think is our average QA score for Customer Service?

Pass rate 74%

Pass rate 88%

Pass rate 75%

Pass rate 80%

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How many Customer Service interactions have been evaluated for the year so far?

580

452

683

771

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How many calls were evaluated?

3452

3243

4000

3323

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is our QA benchmark?

80%

70%

75%

90%

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Guides who have won most Conversations of the week combined are?

Andile, Qhama, Sizwe and Andronica

Clinton, Delvia, Kgaogelo and Nomthandazo

Clinton, Nontokozo, Delvia and Andile

Sizwe, Nomthandazo, Kgaogelo and Portia

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who submitted most entries for Convo of the week in 2021?

Andile

Clinton

Nomthandazo

Delvia

Create a free account and access millions of resources

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

Already have an account?

Discover more resources for Professional Development