Pre-Test Training Dec.2021

आपकी पहले हुई ट्रेनिंग की तारीख क्या थी?

• 01st November 2021.

• 01st December 2021

• 08th December 2021

• 10th November 2021

What was the training type for previous session?

• Only Product Training

• Product with NHIT (New Hired Induction Training)

• Only Sales training

• Sales meeting only.

What are the products which were covered in last training session?

(Multiple answers)

• Schemes only

• HCP Products

• Mattresses.

• None of the above.

What is the first thing we do, when a customer enters in store?

• Ask them for Budget before showing products

• Smile & Greet as per time.

• Will ask for product they are looking.

• None of the above.

What is the welcome statement we should use to welcome the customer?

• Hello sir, please come in.

• "Welcome to Sleepwell World/Gallery"

• We are open Sir/Ma'am.

• Lots of discount is available.

What is the first step to follow before showing the product?

• Ask for the budget.

• Tell them the offers.

• Ask relevant questions to find out the need.

• Let them check the store.

What to do, if customer is not able to tell about their need?

• Ask them to come later.

• Ask them to search the market.

• Ask them to buy anything.

• Take them through Mattress Selector for best product.

How many Categories are there for Mattresses?

• 10

• 08

• 05

• 03

Select all the correct categories of mattresses shown on website.

(Multiple Answers)

• Basic Comfort, Spa Comfort

• Everyday Comfort

• Celebrity Comfort

• Ortho Comfort, Hotel Comfort

• Prime Comfort, Night Comfort

What is the standard to describe the Mattress size?

• Milimeter

• Kilogram

• Inches & Feet

• Yards