Unit 12

A travel policy reflects_____________ (KLO 1.1)

• Procedures related to business travel expenditure.

• Business travel goals.

• Attitudes and values shared by certain people.

• The income of the company.

The term used to describe when a company gives back the money an employee spent on a business trip is: (KLO 1.1)

• Remittance

• Reimbursement

• Reinvest

• Receipt

What does the following payment term (COD) mean:   (KLO 1.1)

• Cash on Delivery

• Cash on Demonstration

• Cash on Demand

• Cash on transit 

Which of the following is NOT a guideline of the travel policy?  (KLO 1.1)

• Control 

• Satisfaction 

• Savings and productivity 

• Payments and methods 

In KSA, what determines if an expense to a client/customer is unethical? (KLO 1.1)

• Government guidelines 

• Company Staff manual 

• Company reimbursement policy 

• Company Travel expense policy 

A content is/ are_____________________: (KLO 1.2)

• Topics addressed in the travel policy.

• How well the policy is communicated.

• How the policy is addressed.

• How well travellers follow the policy.

 Communication is a process of  _____________ (KLO 1.2)

•   Exchanging information between two or more parties. 

•     Win-win situation in negotiation.

• Lose-win situation in negotiation.

•    Creating conflict between people.

Which of the following policy descriptors is representative of a company with a Relaxed culture about their travel policy? (KLO 1.2)

• No Internal Cash Advances

• Employees required to book all reservations through the designated travel agency

• Employees permitted to use personal credit cards for expenses

• Employees required to use vendors with whom the company has negotiated

   rates

Which of the following policy descriptors is representative of a company with a Restrictive culture about their travel policy? (KLO 1.2)

 

• Internal Cash advances  issued

• Corporate sponsored travel  card & employees are required to use it for all business expenses

• Central/Direct bills utilised  for employee travel

• Travellers can book any class of air service

This is a mechanism used to regulate or guide the operation of a machine, apparatus or system: (KLO 1.2)

  

 

• Control

• Compliance

•    Complicity

• Computer program