Day 8 (New plan)

Individual cases SLA is 72 h 

• TRUE

• FALSE

    We Bonus points are not available for commercial lines.

• TRUE

• FALSE

    Every 100 points equal 5 pounds in we bonus system  

• TRUE

• FALSE

    in case the service is suspended And the reason was Fraud Broadband Migration the agent can submit TT SLA 3D

• TRUE

• FALSE

   in conference call you can only wait customer for 2 minutes

• TRUE

• FALSE

It is a high speed internet in which the download=upload

• VPN

• Leased Line

• Eye Watch

free internet in the restaurants and cafes is called

• VPN

• WIFI

• meet me

function which protect your computer from hackers 

• leased line   

• managed firewall

• enterprise

customer can subscribe in we life through

• branches

• 111 app

• APP &website

What service does the customer get for free for 15 minutes ….

• IP Cam  

• Local Loop

• WIFI Airport