Quiz Styles of Communication

Personal relationships don't have a heavy impact on professional communication

• True

• False

What do cultural values mean?

• Values of a company

• A: Values of a society

• Both of them

Power distance refers to…

• How people view and accept the unequal spread of power between individuals

• How people use their power or status to achieve results

• The chain of management in an organization

How can you improve communication with passive communicators?

• Don’t listen to them

• Avoid them

• Encourage them to express their opinions

Passive-aggressive communicators often communicate with body language or a lack of open communication to another person

• True

• False

Вопрос 6

Reflecting is when you think about what the other speaker said after a conversation

• True

• False

Individuals who use an aggressive communication style often act indifferently, yielding to others

• True

• False

If you have an aggressive boss, assertive behavior can often lead to…

• Success

• Promotion

• Conflict

How can you be an active listener? (Select two)

• Show that you are not interested in the dialogue

• Concentrate on the communicator’s speech

• Give feedback (both verbal and non-verbal)

Which point is NOT related to active listening?

• Remembering

• Appearance

• Smile

• Posture