Should you answer the call quickly?
TELEPHONE ETIQUETTE FOR OFFICE PRO

Quiz
•
Professional Development
•
1st Grade
•
Easy
Jamilatul (AS)
Used 7+ times
FREE Resource
12 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
YES
NO
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
You don not have to introduce your company or yourself when answering calls
YES
NO
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
"Hello, ABC company may I help you" is the example of how you answer incoming calls
YES
NO
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If you are the caller, you should not telling the purpose of your call earlier.
YES
NO
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Speaking clearly is the best way to excel in a telephone conversation
YES
NO
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The caller expects a professional, corporate tone
YES
NO
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Language is not important, you can talk casually and don't have to worry about choice of word
YES
NO
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