Which is an example of BAD manners?

• Greeting one another (politely and respectfully)

• Reading other people’s phone messages

• Cleaning up after yourself

• Knocking on the door before entering the room

Which is NOT an example of good telephone etiquette with your teachers?

• Calling or messaging them at any time of the day

• Greeting your teacher(s) politely

• Keeping your message short and simple

• Contacting your teacher(s) only during an agreed time

What is appropriate behaviour when dining at a friend’s house?

• Helping to clean up e.g. washing the dishes or wiping the table

• Bringing your empty plate to the kitchen once done eating

• Bring a nice gift and thank the host(s)

• All of the above

When visiting a friend’s house for the first time, you should:

• Help yourself to any drink or food in the house if you are hungry

• Keep your shoes on unless asked to remove them

• Bring a nice and thoughtful gift

• Enter any room with closed doors

When you are introducing yourself, which name should you say?

• Your full given name as on your NRIC e.g. “Nur Natasha Lock Simin”

• The name you want the other person to call you by and your last name e.g. “Natasha Lock”

• Both your full given name and the name you like to be called by if it’s different from your first name e.g. “Nur Natasha Lock, but everyone calls me Nat”

During a face to face conversation, what percentage of your message is delivered through spoken words?

• 7%

• 23%

• 33%

• 55%

When are you required to return a compliment you were just given?

• Every time you are given one.

• It’s never required. Just smile and say thank you.

If there are 2 forks on the table, you should start using the fork nearest to your plate first.

• True

• False

When is the most gracious and best time to respond (RSVP) to an invitation?

RSVP is an abbreviation of the French phrase and means Please respond!

• Within one week of receiving the invitation

• Within 24 hours of receiving the invitation

• Anytime before the “respond by” date listed on the invitation

When introducing two people, you should:

• Give their names only

• Give their names and a bit of information about each person

• Ask them to introduce each other because they know themselves best and what they want to share