TRUST YOU
1st - 3rd Grade
•15 Qs
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QUIZ 3 : TOPIC 11 [INCOMPLETE RECORDS & SINGLE ENTRY]
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TRUST YOU
Quiz
•
Professional Development
•
1st - 3rd Grade
•
Medium
Rully Zulkifly
Used 1+ times
FREE Resource
15 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Apa itu TrustYou ?
Online Travel Agent
Platform Review Online
Free & Independent Traveler
Platform Booking Online
2.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Berikut ini adalah Logo dari TrustYou ?
3.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Apa manfaat dari TrustYou ? kecuali!
Pemantauan Reputasi Online
&
Analisis Sentimen
Peningkatan Reputasi dan
Pengambilan Keputusan Berbasis Data
Interaksi Pelanggan yang Meningkat
Pelaporan dan Analisis
Melakukan Pemantauan & Kemudian Melakukan Proses Booking Secara Online
4.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Berikut ini adalah identifikasi review di TrustYou ?
Akses Platform TrustYou & Dashboard Utama
Navigasi ke Bagian Ulasan, Filter dan Pencarian
Baca Ulasan & Tanggapan Ulasan
Semua Benar
5.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Bagaimana cara menganalisis review ? kecuali!
Baca dengan Teliti & Identifikasi Pola
Fokus pada Kritik Konstruktif dan Tanggapi dengan Bijak
Peningkatan Pengalaman Pelanggan
Buat Rencana Tindak Lanjut dan Lakukan Evaluasi
6.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Bagaimana evaluasi & action dari analisis TrustYou ?
Evaluasi Secara Efektif dan Efisien
Evaluasi Keseluruhan
Identifikasi Masalah Utama
Evaluasi untuk ditindak lanjuti
Bandingkan dengan Standar dan Libatkan Tim
7.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Review di Platform TrustYou dibagi dalam beberapa kategori ?
Positive, Neutral, Negative
Complaint, Positive, Negative
Negative, Positive, Pasive
Positive, Neutral, Complaint
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