Derivation

Derivation

Professional Development

11 Qs

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Derivation

Derivation

Assessment

Quiz

English

Professional Development

Medium

Created by

Ahmad Shadiqi

Used 73+ times

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11 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

X: Good morning, Excelcom Customer care. How can I help you?

Y: Hello. I’d like to file a _______.

complaining

complaint

complain

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

X: What should we do regarding the _______ of this item?

Y: Check the address first, then we can send it.

delivering

deliver

delivery

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

X: Why do you turn down the first offer of the meeting room?

Y: They don’t provide _______ air conditioning. The room must be very stuffy.

suffice

sufficient

sufficiency

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

X: I wonder why our courier kept returning this particular package.

Y: There must be something wrong in our _______. Let’s check it out.

system

systematic

systematically

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

X: Hello, Mattel Inc.? I’d like to complain about the ______ AC that you sent.

Y: My apologies sir. Let us handle this problem immediately.

defect

defective

defected

6.

FILL IN THE BLANK QUESTION

1 min • 1 pt

Japan is a country renowned for car _______. {PRODUCE}

7.

FILL IN THE BLANK QUESTION

1 min • 1 pt

If you make a good _______ to new customers, they will be happy and will eventually become your loyal customers. (IMPRESS)

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