G 9 Organisation and Management

The span of _______ refers to the number of employees that a manager or supervisor is responsible for.

• hierarchy

• command

• control

• delegation

_____ is the role of management that involves making sure that different departments of a business are working effectively together.

• Controlling

• Commanding

• Organising

• Coordinating

When a manager gives authority to a junior employee to undertake a responsible task, this is called____

• delegation

• co-ordination

• planning

• controlling

A manager who uses the ____ style of leadership will give clear directions to all employees about the work to be done and how it should be performed.

• democratic

• autocratic

• hierarchical

• laissez faire

When an employee joins a trade union, increased_____ is one of the most likely benefits to that employee.

• delegation

• control

• supervision

• security

Leaders who use the democratic style of leadership will need to find less time to discuss problems with employees.

• True

• False

When an additional level of hierarchy is added to a business organization the chain of command become longer.

• True

• False

Delegation gives managers more control but means workers are trusted less.

• True

• False

Planning is the role of management that requires managers to think about the future resources needs of the business.

• True

• False

Laissez - faire leadership style works best when workers need clear instructions.

• True

• False