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Examen Recepción

Authored by Gabriela Solano

Other

Professional Development

Used 6+ times

Examen Recepción
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8 questions

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1.

OPEN ENDED QUESTION

1 min • Ungraded

Anote su nombre:

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2.

OPEN ENDED QUESTION

1 min • Ungraded

¿Cuál es su correo electrónico?

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OFF

3.

MULTIPLE SELECT QUESTION

1 min • 1 pt

Seleccione los colores de CONAPE

ROJO

AMARILLO

VERDE

AZUL

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

SELECCIONE OPCION DE SERVICIO AL CLIENTE

IGNORAR

ATENDER CON AMABILIDAD

DAR RESPUESTA SIN MIRAR A LOS OJOS

INDICAR QUE NO PUEDE ATENDERLE

5.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

MEDIDAS A CORREGIR EN SERVICIO

UNO

DOS

TRES

CUATRO

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

SELECCIONA MEJOR OPCION

DIA

NOCHE

TARDE

7.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

REVISA LA MEJOR ALTERNATIVA

CASA

PLAYA

MONTAÑA

NIEVE

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