Social Skills 1

Communication is a ____ process.

• one

• three

• two

• five

Communication can be defined as the exchange of information, feelings, thoughts and ideas.

• True

• False

What is Body Language?

• Postures, gestures, and facial expressions.

• The exchange of information through the use of words.

• Your words say one thing but your body language say another.

• Speak from your point of view.

Good listening skills include what?

• Smiling and waving at people

• Yelling loud at people

• Writing in slang.

• None the above.

True or False: Communication is more than just talking face to face?

• True

• False

The exchange of information through the use of words or actions is

• Active listening

• Body language

• Communication

• Aggressive

Which of the following is considered a listening skill?

• Thinking before you speak

• Writing clear, simple statements

• Paying attention

• Repeating after the perosn

Two types of communication are:

• Verbs and Nouns

• Verbal and information

• Verbal and non-verbal

• Happy and sad

An example of verbal communication is:

• Phone conversation

• Posture

• Eye contact

• Writing an email

Which of the following is a barrier to communication?

• Message is not clear

• Not listening

• Lack of language skills

• All of the above