Are you a Heartist?

Are you a Heartist?

Professional Development

8 Qs

quiz-placeholder

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Are you a Heartist?

Are you a Heartist?

Assessment

Quiz

Professional Development

Professional Development

Hard

Created by

Anuja Ghosh

Used 20+ times

FREE Resource

8 questions

Show all answers

1.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

What are the latest trends in hospitality?

Digitalization

Personalization

Health & Safety

Pricing

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does the world need more of in these days in the hospitality sector?

Staff

Heartists

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the most common question asked when a Guest walks into the lobby with luggage?

Good afternoon! Are you checking in?

Good afternoon! How are you?

Good afternoon! May I assist you?

Good afternoon! May I have your passport please?

4.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

What is the most common question a Guest is asked when he approaches the breakfast restaurant?

Good morning! How are you today?

Good morning, room number please.

Good morning! May I have your room number please?

Good morning! Hope you had a comfortable sleep.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the most common question a Guest is asked in a restaurant after their main course?

Would you like me to tell you about my favorite dessert from our menu?

Would you like to see the dessert menu?

Would you like to see the menu again?

Would you like some tea or coffee?

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How many Air BnB were in Dubai in 2010?

200

20

2

2000

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How many Air BnB were in Dubai by end of 2022?

2000

4000

6000

8000

8.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

What is the most common reason why people select Air BnB?

Personalization

Authenticity

Pricing

Security